Who we are

Walk in Our Shoes is an independent editorial resource on UK gambling regulation and consumer protection, operating under the domain walkinourshoes.org.uk. In the terms of UK GDPR, we are the data controller for personal data collected via this website.

What data we collect

We aim to collect as little personal data as possible. This site does not require account creation, does not process gambling transactions, and does not accept comments or user-generated submissions. The categories of data we collect are limited to the following.

Server logs. Our web server records standard technical information for each visit — including the requesting IP address, the requested URL, the timestamp, the referring URL, and the user-agent string of the browser. This data is used for security and debugging purposes and is deleted within 30 days.

Correspondence. If you contact us via email at [email protected], we retain the correspondence for as long as necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes.

We do not use tracking cookies. We do not use behavioural advertising. We do not use analytics platforms that build profiles of individual visitors. We do not sell or share your data with third parties for marketing purposes.

Cookies

This site uses one essential cookie only: a local-storage token that remembers whether you have dismissed the cookie notice, so that we do not show it to you repeatedly. That token contains no personal data and is not shared with any third party. Please see our Cookie Policy for full details.

Legal basis

The legal bases on which we process the limited personal data we do collect are: legitimate interests (for the security and technical operation of the website via server logs), and consent (for the cookie-dismissal token, which you provide by clicking the "I understand" button on the cookie notice).

Your rights

Under UK GDPR you have the right to request access to any personal data we hold about you, to request correction of inaccurate data, to request deletion in certain circumstances, and to object to processing. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk. To exercise any of these rights, please contact us at [email protected].

Data retention

Server logs are retained for 30 days and then deleted. Correspondence is retained for as long as necessary to respond and for a reasonable period thereafter, typically not exceeding two years. We do not retain any other personal data.

External links

Our pages contain links to external resources — including the UK Gambling Commission, GAMSTOP, GamCare, BeGambleAware, and other support organisations. When you click an external link, that organisation's privacy policy applies to your interaction with them. We are not responsible for the privacy practices of external websites.

Updates

We may update this privacy policy from time to time. Substantive changes will be noted on this page with the effective date. Immaterial changes (typographical corrections, restructuring) may be made without notice.

For questions about this policy, please contact [email protected].